To better serve our GALAX community and streamline your support requests following our recent RMA service integration, we are updating our official contact channels.

Starting today, we are splitting our communication channels so your requests reach the right team faster:

Technical Enquiries & Hardware Support: Please reach out to [[email protected]] for technical assistance, product troubleshooting, and warranty questions.

General Enquiries & Information: For sales questions, product availability, and all non-technical inquiries, please continue to use [[email protected]].

As part of the Palit Group, GALAX remains fully committed to delivering high-performance hardware and providing a higher standard of support for our fans and customers.

For further clarification regarding localized RMA processes, you may also reach out directly to your local authorized distributor (where you have purchased your product). Thank you for your continued support!